Improving health literacy materials and communication in healthcare settings: Health Literacy Universal Precautions. Abstract
Health literacy is required to navigate the complex healthcare system and for patients to take a protective approach to improve their health. Understanding verbal and written communication can be challenging for many people when other barriers include limited English, low socioeconomic status, elderly populations, race and ethnicity differences, and age differences (Lopez et al., 2022). According to The Agency for Healthcare Research and Quality (2020), 12 percent of American Adults have adequate health literacy required to comprehend health information and traverse the system. Therefore, health literacy is essential to understanding health needs and information to make informed decisions. This study aims to examine participants’ knowledge of written and oral communication. The Health Literacy Patient Survey from the Health Literacy Universal Precautions Toolkit, 2nd Edition, to patients to assess health literacy level and communication comprehension.
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